Privacy Policy

Last updated: November 2024

Introduction

BathoHR ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Personal Information

  • Name and email address
  • Phone number
  • Company information
  • Job title and role
  • Payment information (processed securely)

Automatically Collected Information

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent
  • Referral source
  • Cookie data

2. How We Use Your Information

  • Provide and maintain our services
  • Process transactions and send related information
  • Send promotional communications (with your consent)
  • Respond to your inquiries and support requests
  • Analyze usage patterns to improve our services
  • Comply with legal obligations
  • Prevent fraud and ensure security

3. Tracking Technologies & Cookies

We use cookies and similar tracking technologies to enhance your experience. This includes:

  • Necessary Cookies: Required for website functionality
  • Functional Cookies: Remember your preferences
  • Analytics Cookies: Track usage patterns (Google Analytics)
  • Marketing Cookies: Enable targeted advertising (Facebook, TikTok, LinkedIn)

You can manage cookie preferences through our cookie consent banner. Most browsers allow you to refuse cookies or alert you when cookies are being sent.

4. Third-Party Services

We use third-party services that may collect information about you:

  • Facebook Pixel: For advertising and analytics
  • TikTok Pixel: For advertising and user tracking
  • LinkedIn Insight Tag: For professional targeting
  • Supabase: For data storage and authentication
  • Stripe: For payment processing
  • Resend: For email communications

These services have their own privacy policies. We encourage you to review them.

5. Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You can request deletion of your data at any time, subject to legal requirements.

7. Your Rights

Depending on your location, you may have the following rights:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate data
  • Right to Erasure: Request deletion of your data
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive data in portable format
  • Right to Opt-Out: Decline marketing communications

8. GDPR & CCPA Compliance

GDPR (Europe): If you are in the EU, you have rights under the General Data Protection Regulation. We process your data based on your consent or legitimate business interests.

CCPA (California): If you are a California resident, you have rights under the California Consumer Privacy Act. You can request to know, delete, or opt-out of the sale of your personal information.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Address

Gaborone, Botswana

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services constitutes your acceptance of the updated policy.